APA Style
Fandy Tjiptono, Ph.D. (2016).
Service, quality dan satisfaction, edisi 4 .
Yogyakarta:
Andi Offset.
Chicago Style
Fandy Tjiptono, Ph.D.
Service, quality dan satisfaction, edisi 4.
Yogyakarta:
Andi Offset,
2016.
Text.
MLA Style
Fandy Tjiptono, Ph.D.
Service, quality dan satisfaction, edisi 4.
Yogyakarta:
Andi Offset,
2016.
Text.
Turabian Style
Fandy Tjiptono, Ph.D.
Service, quality dan satisfaction, edisi 4.
Yogyakarta:
Andi Offset,
2016.
Print.