<?xml version="1.0" encoding="UTF-8" ?>
<modsCollection xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://www.loc.gov/mods/v3" xmlns:slims="http://slims.web.id" xsi:schemaLocation="http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-3.xsd">
 <slims:resultInfo>
  <slims:modsResultNum>12</slims:modsResultNum>
  <slims:modsResultPage>1</slims:modsResultPage>
  <slims:modsResultShowed>50</slims:modsResultShowed>
 </slims:resultInfo>
 <mods version="3.3" ID="33190">
  <titleInfo>
   <title>Manajemen Jasa</title>
  </titleInfo>
  <name type="personal" authority="">
   <namePart>Fandy Tjiptono</namePart>
   <role>
    <roleTerm type="text">Primary Author</roleTerm>
   </role>
  </name>
  <typeOfResource collection="yes">mixed material</typeOfResource>
  <identifier type="isbn">9785333666</identifier>
  <originInfo>
   <place>
    <placeTerm type="text">Yogyakarta</placeTerm>
    <publisher>Andi</publisher>
    <dateIssued>1996</dateIssued>
   </place>
  </originInfo>
  <slims:image>manajemen_jasa.jpg.jpg</slims:image>
 </mods>
 <mods version="3.3" ID="27552">
  <titleInfo>
   <title>Pemasaran Strategik:</title>
   <subTitle>domain, determinan, dinamika</subTitle>
  </titleInfo>
  <name type="personal" authority="">
   <namePart>Fandy Tjiptono</namePart>
   <role>
    <roleTerm type="text">Primary Author</roleTerm>
   </role>
  </name>
  <name type="personal" authority="">
   <namePart>Gregorius Chandra</namePart>
   <role>
    <roleTerm type="text">Additional Author</roleTerm>
   </role>
  </name>
  <typeOfResource collection="yes">mixed material</typeOfResource>
  <identifier type="isbn">9786230104176</identifier>
  <originInfo>
   <place>
    <placeTerm type="text">Yogyakarta</placeTerm>
    <publisher>Andi</publisher>
    <dateIssued>2020</dateIssued>
   </place>
  </originInfo>
  <slims:image>Pemasaran_Strategik_domain%2C_determinan%2C_dinamika.png.png</slims:image>
 </mods>
 <mods version="3.3" ID="29993">
  <titleInfo>
   <title>Service Management ; Mewujudkan layanana prima</title>
  </titleInfo>
  <name type="personal" authority="">
   <namePart>Fandy Tjiptono</namePart>
   <role>
    <roleTerm type="text">Primary Author</roleTerm>
   </role>
  </name>
  <typeOfResource collection="yes">mixed material</typeOfResource>
  <identifier type="isbn">9786230129186</identifier>
  <originInfo>
   <place>
    <placeTerm type="text">Yogyakarta</placeTerm>
    <publisher>Andi</publisher>
    <dateIssued>2022</dateIssued>
   </place>
  </originInfo>
  <slims:image>Service_management.jpg.jpg</slims:image>
 </mods>
 <mods version="3.3" ID="29067">
  <titleInfo>
   <title>Service management mewujudkan layanan prima</title>
  </titleInfo>
  <name type="personal" authority="">
   <namePart>Fandy Tjiptono</namePart>
   <role>
    <roleTerm type="text">Primary Author</roleTerm>
   </role>
  </name>
  <typeOfResource collection="yes">mixed material</typeOfResource>
  <identifier type="isbn">9786230129186</identifier>
  <originInfo>
   <place>
    <placeTerm type="text">Yogyakarta</placeTerm>
    <publisher>Andi</publisher>
    <dateIssued>2022</dateIssued>
   </place>
  </originInfo>
  <slims:image>service_management.jpg.jpg</slims:image>
 </mods>
 <mods version="3.3" ID="27433">
  <titleInfo>
   <title>Strategi pemasaran:</title>
   <subTitle>prinsip &amp; penerapan</subTitle>
  </titleInfo>
  <name type="personal" authority="">
   <namePart>Fandy Tjiptono</namePart>
   <role>
    <roleTerm type="text">Primary Author</roleTerm>
   </role>
  </name>
  <typeOfResource collection="yes">mixed material</typeOfResource>
  <identifier type="isbn">9786230102295</identifier>
  <originInfo>
   <place>
    <placeTerm type="text">Yogyakarta</placeTerm>
    <publisher>Andi Offset</publisher>
    <dateIssued>2019</dateIssued>
   </place>
  </originInfo>
  <slims:image>658.401.2_Fan_s.jpg.jpg</slims:image>
 </mods>
 <mods version="3.3" ID="27503">
  <titleInfo>
   <title>Pemasaran</title>
  </titleInfo>
  <name type="personal" authority="">
   <namePart>Fandy Tjiptono</namePart>
   <role>
    <roleTerm type="text">Primary Author</roleTerm>
   </role>
  </name>
  <name type="personal" authority="">
   <namePart>Anastasia Diana</namePart>
   <role>
    <roleTerm type="text">Primary Author</roleTerm>
   </role>
  </name>
  <typeOfResource collection="yes">mixed material</typeOfResource>
  <identifier type="isbn">9786230104169</identifier>
  <originInfo>
   <place>
    <placeTerm type="text">Yogyakarta</placeTerm>
    <publisher>Andi</publisher>
    <dateIssued>2020</dateIssued>
   </place>
  </originInfo>
  <slims:image>658_Fan_p.jpg.jpg</slims:image>
 </mods>
 <mods version="3.3" ID="19290">
  <titleInfo>
   <title>Service, quality dan satisfaction, edisi 4</title>
  </titleInfo>
  <name type="personal" authority="">
   <namePart>Fandy Tjiptono, Ph.D</namePart>
   <role>
    <roleTerm type="text">Primary Author</roleTerm>
   </role>
  </name>
  <typeOfResource collection="yes">mixed material</typeOfResource>
  <identifier type="isbn">9789792953848</identifier>
  <originInfo>
   <place>
    <placeTerm type="text">Yogyakarta</placeTerm>
    <publisher>Andi Offset</publisher>
    <dateIssued>2016</dateIssued>
   </place>
  </originInfo>
  <slims:image>Service%2C_quality_dan_satisfaction.jpg.jpg</slims:image>
 </mods>
 <mods version="3.3" ID="23502">
  <titleInfo>
   <title>Prinsip dan Dinamika Pemasaran</title>
  </titleInfo>
  <name type="personal" authority="">
   <namePart>Fandy Tjiptono</namePart>
   <role>
    <roleTerm type="text">Additional Author</roleTerm>
   </role>
  </name>
  <name type="personal" authority="">
   <namePart>Anastasia Diana</namePart>
   <role>
    <roleTerm type="text">Primary Author</roleTerm>
   </role>
  </name>
  <typeOfResource collection="yes">mixed material</typeOfResource>
  <identifier type="isbn">9799398010</identifier>
  <originInfo>
   <place>
    <placeTerm type="text">Yogyakarta</placeTerm>
    <publisher>J&amp;J Learning</publisher>
    <dateIssued>2000</dateIssued>
   </place>
  </originInfo>
  <slims:image>Prinsip_dan_Dinamika_Pemasaran.jpg.jpg</slims:image>
 </mods>
 <mods version="3.3" ID="23355">
  <titleInfo>
   <title>Total quality mangement (TQM)</title>
  </titleInfo>
  <name type="personal" authority="">
   <namePart>Fandy Tjiptono</namePart>
   <role>
    <roleTerm type="text">Primary Author</roleTerm>
   </role>
  </name>
  <name type="personal" authority="">
   <namePart>Anastasia Diana</namePart>
   <role>
    <roleTerm type="text">Additional Author</roleTerm>
   </role>
  </name>
  <typeOfResource collection="yes">mixed material</typeOfResource>
  <identifier type="isbn">9797310876</identifier>
  <originInfo>
   <place>
    <placeTerm type="text">Yogyakarta</placeTerm>
    <publisher>Andi</publisher>
    <dateIssued>1995</dateIssued>
   </place>
  </originInfo>
  <slims:image>Total_quality_mangement_%28TQM%29.jpg.jpg</slims:image>
 </mods>
 <mods version="3.3" ID="19512">
  <titleInfo>
   <title>Service management :</title>
   <subTitle>mewujudkan layanan prima</subTitle>
  </titleInfo>
  <name type="personal" authority="">
   <namePart>Fandy Tjiptono</namePart>
   <role>
    <roleTerm type="text">Primary Author</roleTerm>
   </role>
  </name>
  <typeOfResource collection="yes">mixed material</typeOfResource>
  <identifier type="isbn">9789792930467</identifier>
  <originInfo>
   <place>
    <placeTerm type="text">Yogyakarta</placeTerm>
    <publisher>Andi</publisher>
    <dateIssued>2008</dateIssued>
   </place>
  </originInfo>
  <slims:image>Service_management.jpg.jpg</slims:image>
 </mods>
 <mods version="3.3" ID="19459">
  <titleInfo>
   <title>Seri manajemen merek 01 - Manajemen &amp; strategi merek</title>
  </titleInfo>
  <name type="personal" authority="">
   <namePart>Fandy Tjiptono</namePart>
   <role>
    <roleTerm type="text">Primary Author</roleTerm>
   </role>
  </name>
  <typeOfResource collection="yes">mixed material</typeOfResource>
  <identifier type="isbn">9789792926699</identifier>
  <originInfo>
   <place>
    <placeTerm type="text">Yogyakarta</placeTerm>
    <publisher>Andi</publisher>
    <dateIssued>2011</dateIssued>
   </place>
  </originInfo>
  <slims:image>Seri_manajemen_merek_01_-_Manajemen_%26_strategi_merek.jpg.jpg</slims:image>
 </mods>
 <mods version="3.3" ID="17684">
  <titleInfo>
   <title>Pemasaran Strategik</title>
  </titleInfo>
  <name type="personal" authority="">
   <namePart>Fandy Tjiptono</namePart>
   <role>
    <roleTerm type="text">Additional Author</roleTerm>
   </role>
  </name>
  <typeOfResource collection="yes">mixed material</typeOfResource>
  <identifier type="isbn">9789792934373</identifier>
  <originInfo>
   <place>
    <placeTerm type="text">Yogyakarta</placeTerm>
    <publisher>Andi</publisher>
    <dateIssued>2012</dateIssued>
   </place>
  </originInfo>
  <slims:image>4020.jpg.jpg</slims:image>
 </mods>
</modsCollection>
